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Simple, Flexible and Easy-to-Scale Cloud PBX Solution

With Epuerto Cloud PBX, you get all the phone features your business needs with low upfront costs and no hardware or software to maintain. Whether you are operating from a single office or different locations in your city, state, or country, you get an enterprise-grade VoIP phone system. And, you can reach your mobile employees at all times just by dialing your company phone number.​

Product Functionalities

  • Contiguous US/CAN minutes included
  • Phone Number: Port Existing or Get New

  • Audio Conference Bridges

  • Call Recording

  • Auto-Attendant / IVR

  • Custom Music-On-Hold
  • Custom Caller ID
  • Mobile Softphone Extensions​
  • Follow Me / Call Forwarding
  • Call Detail Record / Call Reporting
  • Account Management via a Web Portal​
  • Virtual Fax (Fax-to-email / Email-to-fax)
  • Premium 24/7 Technical Support​
  • Voicemail Message Waiting Display
  • Notification Email

User Web Portal​

  • Call Log / Call Detail Records
  • Profile Management
  • Call Statistics​
  • Call Reports
  • Call Recording / Download
  • Call Screening List
  • Fax Management​
  • Voicemail Management
  • Call Forwarding Management
  • WebRTC Browser Phone
  • Conference Bridge Control

Cloud PBX Features​

Pre-configured PBX & IP Phones​
Cloud PBX and all extensions come configured with Busy Lamp Field, Intercom, Paging, Hunt Group, Audio Conference, etc.​

Unlimited Incoming Simultaneous Calls​
Users can receive unlimited simultaneous calls on their phone number.​

Unlimited Outgoing Simultaneous Calls​
Users can place unlimited simultaneous calls. Call limitations exist on IP phones and Softphones.​

Call Routing by Phone Number​
Route the call to a different destination (extension or auto-attendant) based on the number called.​

Auto-Attendant / IVR​
The Auto Attendant receives calls, provides the caller with different assistance options and transfers calls.​

Leave a voice message when the user is unavailable.​

Voicemail Retrieve Options​
Read voicemail from IP phone, smartphone, email or web console.​

Voicemail Forward​
Forward a voicemail to another user.​

Message Waiting Indicator​
Indicates that a message is waiting in the user voicemail.​

Call Hold / Resume​
Place/Resume a call on hold. ​

Call Park / Call Pickup​
Park a call from a phone and pick it up from another phone.​

Music on Hold​
Allows user to select the MP3/WAV music that will be played.​

Phone Book​
List of company extensions.​

Busy Lamp Field​
See whether or not another extension is busy.​

Call Blocking / Selective Call Rejection / Call Screening​
Block incoming calls that are part of a list of phone numbers.​

Call Recording – Automatic​
Record all calls from the beginning to the end.​

Call Recording – On Demand​
Record a call from a user.​

Call Return – Redial​
Return a call using the automatic redial function.​

Call Transfer – External​
Transfer a call to an external number/contact.​

Call Transfer – Internal​
Transfer a call to an extension.​

Call Transfer to Voicemail​
Transfer a call to voicemail.​

Call Forward – Manual​
Forward incoming call to an extension.​

Call Forward – Automatic​
Forward incoming call to an extension.​

Call Forward – Phone Number​
Forward incoming call to an external phone number.​

Anonymous Call Rejection​
Block calls from people who have blocked their caller ID.

Call Waiting​
User will hear a tone that indicates a new incoming call. The current call can be put on hold to pick up the new call.

Intercom / Paging​
Page using the intercom.

Audio Conference Bridge​
Audio conferencing.

Caller ID​
Display the phone number/name of the caller.

Caller ID Delivery Blocking / CLI Hide​
Calling line ID will not be displayed when dialing out.

Do Not Disturb​
When enabled, sends incoming calls to the VM.

HD Voice​
Highest performance audio codecs – G.722.

Call Forking / Simultaneous Ringing​
An incoming call rings on all devices (IP Phone & Smartphone).

Follow Me​
An incoming call rings a mobile/cellular phone when the user is unavailable.

Multi Device​
Ability to handle communication on multiple devices (desktop phone, mobile device (BYOD), web browser, PC).

Place a call from a Web Browser.

Web Fax​
Send and receive faxes as PDF email attachments.

IP Phone Auto-Provisioning​
IP Phones are automatically configured on boot up.

Softphone Auto-Provisioning​
Softphones are configured automatically with a QR code.

Email Notification and Fax Management​
Notifications and faxes can be sent to multiple email addresses (no need to create a distribution group).

Group Pickup​
User can pick an incoming call from another user or group of users.

Hunt Groups​
Distribute phone calls from a phone number to a group of users/extensions.